Service Coordinator & Administrative Assistant at Ascentech Services Limited | Lagos, Nigeria
Company/Recruiter: Ascentech Services Limited
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Opportunity type
Job
Location
Nigeria
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Ascentech Services Limited
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in a Service Coordination or Administrative Assistant role.; Excellent organizational and time management skills.. Use one concrete example that shows you can Manage and track incoming service requests, ensuring timely assignment and resolution..
Check before applying: Confirm that Nigeria and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
The Service Coordinator & Administrative Assistant will play a pivotal role in supporting our service delivery department. This position requires a blend of strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. You will be instrumental in managing service requests, coordinating technician schedules, and providing essential administrative support to ensure operational efficiency and client satisfaction.Key Responsibilities
- Manage and track incoming service requests, ensuring timely assignment and resolution.
- Coordinate technician schedules, optimizing routes and availability for service calls.
- Liaise with clients to confirm service appointments and gather necessary information.
- Maintain accurate records of service activities, client interactions, and equipment status.
- Prepare and distribute service reports and invoices.
- Provide general administrative support, including managing correspondence, filing, and data entry.
- Assist with procurement of parts and supplies for service operations.
- Ensure smooth communication flow between clients, technicians, and management.
Requirements
- Proven experience in a Service Coordination or Administrative Assistant role.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize effectively in a fast-paced environment.
- A proactive and problem-solving attitude.
- Familiarity with service management software is a plus.
- Diploma or Bachelor's degree in a relevant field.
What We Offer
- Opportunity to work with a reputable and growing technology company.
- A dynamic and supportive work environment.
- Opportunities for professional development and skill enhancement.
- Competitive remuneration package.
- Chance to contribute to impactful client solutions.
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