Branch Leader-Advertisement at Tugende Limited | Mombasa, Kenya
Company/Recruiter: Tugende Limited
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Opportunity type
Job
Location
Kenya, Mombasa
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Employer
Tugende Limited
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven leadership and management experience.; Strong understanding of financial services and client engagement.. Use one concrete example that shows you can Manage and lead a team of branch staff..
Check before applying: Confirm that Kenya, Mombasa and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Tugende Limited, a leading for-profit social enterprise dedicated to empowering informal sector entrepreneurs, is seeking a motivated Branch Leader to join our team in Uganda. With operations established in 2012, Tugende leverages asset finance, technology, and a unique customer-centric model to drive economic growth for our clients. We are a rapidly expanding organization with a significant presence in both Uganda and Kenya, serving thousands of clients with a dedicated team of over 460 staff. This role offers an exciting opportunity to contribute to our mission of transforming lives through innovative financial solutions.Job Overview
The Branch Leader will be responsible for overseeing the daily operations of a Tugende branch, ensuring efficient service delivery, and fostering a positive and productive work environment. This role is crucial in driving branch performance and achieving organizational objectives.
Key Responsibilities
- Manage and lead a team of branch staff.
- Oversee all branch operations, including customer service, sales, and loan processing.
- Implement and enforce Tugende's policies and procedures.
- Drive branch performance against set targets.
- Ensure excellent customer satisfaction.
- Contribute to strategic planning and business development initiatives.
Requirements
- Proven leadership and management experience.
- Strong understanding of financial services and client engagement.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Commitment to social impact and customer empowerment.
What We Offer
- Competitive remuneration package.
- Opportunity to work with a dynamic and growing social enterprise.
- Professional development and growth opportunities.
- A chance to make a significant positive impact on communities.
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