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Nigeria, Lagos, Victoria Island

Customer Service Representative (Team Member) at Filmhouse Cinemas Limited | Victoria Island, Nigeria

Company/Recruiter: Filmhouse Cinemas Limited

Published on: Oct 6, 2026 · Closes Dec 6, 2026 13 views
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Opportunity snapshot

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Opportunity type

Job

Location

Nigeria, Lagos, Victoria Island

Work arrangement

Location-based; remote work not stated

Compensation

Not disclosed

Closing date

Dec 6, 2026

Employer

Filmhouse Cinemas Limited

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MorrJobs preparation notes

Role shape: Responsibility-led role with a detailed skills profile.

Evidence to prepare: Connect your CV or portfolio to Possession of an ND, HND, BSc/BSE, Diploma, NCE, or SSCE qualification.; Age between 19 and 26 years old.. Use one concrete example that shows you can Greeting customers and providing a warm welcome..

Check before applying: Confirm that Nigeria, Lagos, Victoria Island and the stated work arrangement suit you, check the closing date of Dec 6, 2026.

  • Apply before Dec 6, 2026.
  • The application route is available to verified Talent accounts.
  • Compensation is not disclosed in the listing; confirm it during the employer's process.
Filmhouse Cinemas Limited is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (Team Member). This role is integral to providing an exceptional experience for our patrons at our Victoria Island location. If you are passionate about customer service and thrive in a dynamic environment, we encourage you to apply.

Job Overview

This position involves direct interaction with customers, addressing their inquiries, resolving issues, and ensuring a positive and memorable visit to Filmhouse Cinemas. You will be the face of our brand, contributing significantly to customer satisfaction and loyalty.

Key Responsibilities

  • Greeting customers and providing a warm welcome.
  • Assisting customers with ticket purchases and inquiries.
  • Handling customer complaints and resolving them efficiently.
  • Providing information about movie schedules and cinema facilities.
  • Maintaining a clean and organized front desk area.

Requirements

  • Possession of an ND, HND, BSc/BSE, Diploma, NCE, or SSCE qualification.
  • Age between 19 and 26 years old.
  • Excellent communication and interpersonal skills.
  • A proactive and customer-centric approach.
  • Ability to work effectively in a fast-paced environment.

What We Offer

  • Opportunity to work with a leading cinema brand.
  • A supportive and team-oriented work atmosphere.
  • Exposure to the entertainment industry.
  • Potential for growth and development within the company.

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