Support Engineer (APAC) at Supabase
Company/Recruiter: Supabase
MorrJobs reader
Listen to this opportunity
Opportunity snapshot
A practical decision guide for this role: compare the facts below with your experience before applying.
Opportunity type
Job
Location
Remote
Work arrangement
Remote
Compensation
Not disclosed
Employer
Supabase
Prepare your application
These prompts turn the listing into practical preparation steps; they are not a second copy of the requirements.
MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in a technical support or customer-facing engineering role.; Strong understanding of PostgreSQL and its ecosystem.. Use one concrete example that shows you can Respond to and resolve customer support tickets promptly and professionally..
Check before applying: Confirm that Remote and the stated work arrangement suit you.
- No closing date is listed; confirm that the opportunity is still open before applying.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
This position focuses on providing exceptional technical support to Supabase users within the Asia-Pacific region. You will troubleshoot issues, answer technical questions, and help users leverage our platform effectively.Key Responsibilities
- Respond to and resolve customer support tickets promptly and professionally.
- Diagnose and troubleshoot technical issues related to Supabase services.
- Provide clear and concise technical guidance to users.
- Collaborate with engineering teams to identify and report product bugs or improvements.
- Contribute to our knowledge base and documentation.
Requirements
- Proven experience in a technical support or customer-facing engineering role.
- Strong understanding of PostgreSQL and its ecosystem.
- Familiarity with cloud platforms and backend development concepts.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively.
What We Offer
- The opportunity to work with a leading open-source Postgres development platform.
- A fully remote work environment.
- Collaborate with a passionate and skilled team.
- Contribute to a product used by developers worldwide.
MorrJobs Intelligence
Opportunity intelligence
Assess this opportunity and prepare a stronger application.