Senior Customer Activation Manager | Partnerships at Ramp | United States (Remote)
Company/Recruiter: Ramp
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Opportunity type
Job
Location
United States of America
Work arrangement
Remote
Compensation
$138,000/year
Closing date
Nov 13, 2026
Employer
Ramp
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in customer success, account management, or partnership management.; Demonstrated ability to drive customer onboarding and adoption.. Use one concrete example that shows you can Develop and execute customer activation strategies in collaboration with partnership managers..
Check before applying: Confirm that United States of America and the stated work arrangement suit you, check the closing date of Nov 13, 2026.
- Apply before Nov 13, 2026.
- The application route is available to verified Talent accounts.
Ramp is seeking a dynamic Senior Customer Activation Manager to join our Partnerships team. In this pivotal role, you will be instrumental in driving successful customer onboarding and adoption for our partners' clients, ensuring they maximize the value of Ramp's innovative financial infrastructure. You will leverage your expertise in customer success and partnership management to foster strong relationships and deliver exceptional activation experiences.Job Overview
This position focuses on the strategic activation and ongoing success of customers acquired through Ramp's strategic partnerships. You will act as a trusted advisor, guiding partners and their customers through implementation and driving meaningful engagement with Ramp's platform.
Key Responsibilities
- Develop and execute customer activation strategies in collaboration with partnership managers.
- Onboard new customers, ensuring a seamless and efficient transition to Ramp.
- Drive product adoption and ensure customers realize the full benefits of Ramp's financial infrastructure.
- Monitor customer health and proactively identify opportunities for engagement and growth.
- Provide feedback to product and engineering teams based on customer insights.
- Serve as a key point of contact for escalated customer issues within partnership accounts.
Requirements
- Proven experience in customer success, account management, or partnership management.
- Demonstrated ability to drive customer onboarding and adoption.
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving capabilities.
- Experience in fintech or SaaS environments is a plus.
What We Offer
- The opportunity to shape the future of business finance at a rapidly growing company.
- A collaborative and innovative work environment.
- Professional development and growth opportunities.
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