Seasonal Customer Love Associate – (Remote – GA based) at Reformation | GA, United States (Remote)
Company/Recruiter: Reformation
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Opportunity type
Job
Location
United States of America
Work arrangement
Remote
Compensation
$18/hour
Closing date
Nov 16, 2026
Employer
Reformation
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Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Previous customer service experience preferred.; Excellent written and verbal communication skills.. Use one concrete example that shows you can Respond to customer inquiries via email, chat, and phone..
Check before applying: Confirm that United States of America and the stated work arrangement suit you, check the closing date of Nov 16, 2026.
- Apply before Nov 16, 2026.
- The application route is available to verified Talent accounts.
Job Overview
The Seasonal Customer Love Associate will be responsible for handling customer inquiries and resolving issues to maintain high satisfaction levels. This remote position requires strong communication and problem-solving skills, with a focus on embodying Reformation's brand values.Key Responsibilities
- Respond to customer inquiries via email, chat, and phone.
- Resolve customer concerns efficiently and empathetically.
- Provide product information and styling advice.
- Process returns, exchanges, and order modifications.
- Collaborate with internal teams to address customer needs.
Requirements
- Previous customer service experience preferred.
- Excellent written and verbal communication skills.
- Proficiency in computer systems and online communication tools.
- Ability to work independently in a remote setting.
- Strong interest in sustainable fashion and Reformation's mission.
- Must be based in Georgia for this remote position.
What We Offer
- Opportunity to work with a leading sustainable fashion brand.
- Remote work flexibility.
- A dynamic and collaborative team environment.
- Be part of a mission-driven company committed to positive change.
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