Customer Service Executive at IWG plc | Kano, Nigeria
Company/Recruiter: IWG plc
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Opportunity type
Job
Location
Nigeria, Kano
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Closing date
Dec 6, 2026
Employer
IWG plc
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Proven experience in a customer service role.; Excellent communication and interpersonal skills.. Use one concrete example that shows you can Respond to customer inquiries and provide accurate information regarding our services..
Check before applying: Confirm that Nigeria, Kano and the stated work arrangement suit you, check the closing date of Dec 6, 2026.
- Apply before Dec 6, 2026.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
As a Customer Service Executive, you will be the primary point of contact for our clients, providing exceptional support and fostering strong relationships. Your role will involve managing inquiries, resolving issues, and contributing to the overall smooth operation of our facilities in Kano.Key Responsibilities
- Respond to customer inquiries and provide accurate information regarding our services.
- Address and resolve customer complaints and concerns in a timely and professional manner.
- Assist with client onboarding and ensure a welcoming experience for new members.
- Maintain customer records and update information in the relevant systems.
- Collaborate with internal teams to ensure customer satisfaction.
Requirements
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficiency in relevant software and CRM systems.
- Ability to work effectively in a fast-paced environment.
What We Offer
- A competitive employment package.
- Opportunities for professional development.
- A supportive and collaborative work environment.
- The chance to be part of a globally recognized organization.
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