Collections Agent (Hybrid) at Moniepoint Incorporated | Jibowu, Nigeria
Company/Recruiter: Moniepoint Incorporated
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Opportunity type
Job
Location
Nigeria, Lagos, Jibowu
Work arrangement
Location-based; remote work not stated
Compensation
Not disclosed
Closing date
Dec 14, 2026
Employer
Moniepoint Incorporated
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MorrJobs preparation notes
Role shape: Responsibility-led role with a detailed skills profile.
Evidence to prepare: Connect your CV or portfolio to Relevant qualifications.; A minimum of 1-2 years of experience in loan collections, credit control, or call center operations is preferred.. Use one concrete example that shows you can Contacting customers to discuss overdue accounts..
Check before applying: Confirm that Nigeria, Lagos, Jibowu and the stated work arrangement suit you, check the closing date of Dec 14, 2026.
- Apply before Dec 14, 2026.
- The application route is available to verified Talent accounts.
- Compensation is not disclosed in the listing; confirm it during the employer's process.
Job Overview
The Collections Agent will be responsible for managing outstanding debts and engaging with customers to facilitate timely payments. This hybrid role requires a proactive approach and excellent communication skills to achieve collection targets while maintaining positive customer relationships.Key Responsibilities
- Contacting customers to discuss overdue accounts.
- Negotiating payment arrangements and settlement options.
- Maintaining accurate records of all collection activities.
- Adhering to company policies and relevant regulations.
- Escalating complex cases for further action.
Requirements
- Relevant qualifications.
- A minimum of 1-2 years of experience in loan collections, credit control, or call center operations is preferred.
- Strong negotiation and interpersonal skills.
- Proficiency in using collection software and CRM systems.
- Excellent verbal and written communication abilities.
What We Offer
- A hybrid work arrangement in a dynamic and growing company.
- Opportunities for professional development and career advancement.
- A collaborative and supportive team environment.
- Competitive compensation package.
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